FAQs

Welcome to our FAQ section! Here you'll find answers to the most common questions about how our clothing rental service works. Whether you're curious about rental periods, sizing, cleaning, returns, or membership options, we’ve got you covered. Our goal is to make renting fashion easy, affordable, and stress-free. Still need help? Reach out to our customer support team—we’re happy to assist!

How to Rent?

Discover our easy rental process and start enjoying your adventure today with us, click here.

Where are you located?

We are located in Luzon Avenue, Quezon City. Exact address will be provided only for confirmed fitting and shipments.

Can I do fitting?

Yes. You can check our available slots and book a fitting with a fee. To know more about our fitting rules and policies, click here.

Do you ship?

We highly recommend to pick up the garment/s in person rather than via acquiring a delivery courier to ensure the item quality and cleanliness.

How much is your rental fee?

Our rental fees range from ₱500 to ₱4,500, depending on the outfit.

Can I see your catalog?

Please see our Rental Catalog here.

What are your mode of payments?

We accept payments via cash, GCash, and bank transfers only.

Do you ship nationwide?

At the moment, we only offer delivery within Greater Manila. We're working hard to expand our reach and hope to offer nationwide shipping soon—stay tuned for updates!

Do you allow alterations?

Yes, we do allow alterations, but they must be done by us. We offer minimal adjustments and can only size down with an alteration fee. For more information, please see our Rental Policies.

Do I need to wash the clothes before returning them?

Nope! We take care of all the cleaning and sanitization. Just return the item in the condition you received it—normal wear is expected.

What happens if I damage or lose an item?

Minor wear is okay, but for major damage or permanent stains, a damage fee may apply. We'll assess it case by case. In case of loss, the full retail price of the item will be charged, excluding the rental fee paid. For more information, please see our Rental Policies.

What if the item doesn't fit?

We do our best to provide detailed size guides for each item. If you're worried about the fit, we highly recommend scheduling a fitting session.

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